Order Information

What happens when I place my order?

Orders placed on our website are usually processed within 48 hours of placement of orders on business days, subject to stock availability and verification of customer identity. Should any delays be expected in the processing time, our staff will contact you within the same timeframe.

Tracking and viewing your order

Once your order has been shipped, an email will be sent to you where a link will be provided to you to track your shipment. If you have a customer account, your order status and tracking will also be shown in your customer account so you can track your order easily.

Oops, I made a mistake, now what?

Should you realise you had made a mistake in your order, please email our staff at [email protected] or call us at as soon as you can. Orders are processed and shipped quickly here at 32° Watches, so there is just so much time we have to modify your order before it is shipped, after which there is nothing much we can do to stop the shipment.

But just hit us up as soon as you realise something is wrong, and our staff will do their utmost best to help you in any way they can.

★ Our reviews

Let customers speak for us

25 reviews
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Aila Day Taupe Crystal-paved Bezel Ladies Watch

Kelvin was really helpful i really appreciated him constantly emailing me and advising me and updating me on information product was amazing loved it

Purchase of a Skagen watch

I found it a very good experience . I was kept informed re progress of delivery
Regards
JeffVery professional

Amazing!

super happy with my watch, it came really fast and was by far the cheapest on the market that I could find. Perfectly packaged and is brand new!

Black DKNY watch

Gorgeous watch so happy with my purchase and quick delivery. Can’t wait to buy again