Order Information

What happens when I place my order?

Orders placed on our website are usually processed within 48 hours of placement of orders on business days, subject to stock availability and verification of customer identity. Should any delays be expected in the processing time, our staff will contact you within the same timeframe.

Tracking and viewing your order

Once your order has been shipped, an email will be sent to you where a link will be provided to you to track your shipment. If you have a customer account, your order status and tracking will also be shown in your customer account so you can track your order easily.

Oops, I made a mistake, now what?

Should you realise you had made a mistake in your order, please email our staff at [email protected] or call us at as soon as you can. Orders are processed and shipped quickly here at 32° Watches, so there is just so much time we have to modify your order before it is shipped, after which there is nothing much we can do to stop the shipment.

But just hit us up as soon as you realise something is wrong, and our staff will do their utmost best to help you in any way they can.

★ Our reviews

Let customers speak for us

17 reviews
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4/5

Mr. Daddy 2.0 Gold Tone Dial Men's Chronograph Watch

Excellent watches received in just 4 days.

Purchased two ladies watches from "32 watches" for the first time and I am so pleased that I am ordering two more and have already recommended them to family. The ordering process very easy and they communicate very effectively responding to all emails almost immediately. The Watches arrived in safe and secure packaging and in excellent condition. I am a very happy customer.

Great service

Couldn’t be happier with our watch. Great service and arrived on time.

5/5

It's good shopping experience. Thank you!

Stunning piece!

I was very impressed by the watch and the outstanding service from the team at 32 Watches!

The watch was a gift for someone very special, so I was thrilled that it arrived early and in perfect condition.

Highly recommend the watch and the seller!