Order Information

What happens when I place my order?

Orders placed on our website are usually processed within 48 hours of placement of orders on business days, subject to stock availability and verification of customer identity. Should any delays be expected in the processing time, our staff will contact you within the same timeframe.

Tracking and viewing your order

Once your order has been shipped, an email will be sent to you where a link will be provided to you to track your shipment. If you have a customer account, your order status and tracking will also be shown in your customer account so you can track your order easily.

Oops, I made a mistake, now what?

Should you realise you had made a mistake in your order, please email our staff at aftersales@32watches.com or call us at as soon as you can. Orders are processed and shipped quickly here at 32° Watches, so there is just so much time we have to modify your order before it is shipped, after which there is nothing much we can do to stop the shipment.

But just hit us up as soon as you realise something is wrong, and our staff will do their utmost best to help you in any way they can.

★ Our reviews

Let customers speak for us

107 reviews
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Mini Darci Crystal Pave Dial Stainless Steel Ladies Watch

The watch is great but the lack of communication is not so good

Perfect

I’ve been looking for this watch for years, I had one before and it was lost. I was very happy to find it again on 32 Watches. It arrived quickly, tracking was very clear and the watch is as beautiful as I remember. Thank you!

Fantastic service

Very happy with the service from 32 Watches. Product arrived quickly and in perfect condition. I was kept up to date throughout the shipping process. Would highly recommend.
Adam

Great watch and service

I desperately was trying to replace my lost watch, but the design was discontinued by Skagen and couldn't find it anywhere. Luckily found it online at 32 watches and offered free shipping to the UK which was amazing. Watch arrived quickly and is exactly what I wanted.