The 32° Watches Warranty

We've got you covered.

Watch not keeping time properly? Noticed a manufacturer's defect in your purchase? Fret not, for you're in good hands with our very own in-house warranty. 32° Watches covers all watches sold through our site with a limited warranty for a period of 1 - 5 years, so you can have peace of mind shopping with us.

Warranty claim is quick and simple, just email our staff at [email protected] and we'll get you a replacement or your watch repaired as soon as we can.

My watch got eaten by a bear/ run over by a train/ dropped into a volcano. Can I do a warranty claim?

Much as we would like to help you there, our limited warranty does not cover everything that might happen to your watch. This includes but is not limited to:

- External wear-and-tear from normal usage
- Water/moisture damage to non-water-resistant watches
- Damage to the watch case, bezel, crown/stem, crystal, watch bracelet or any other physical user-inflicted damage to the watch.
- Damage caused by physical impacts or abuse of the watch (This includes being run over by a train, yes).
- Any loss of gems/stones from the exterior of the watch
- Any modifications or servicing done by 3rd party personnel will void the warranty (trust us, we are watch fanatics, we'll know).
- Usage of water-resistant watches outside of manufacturer's guidelines/ water damage from improperly screwed-in crown stem

Should you still have any doubts about our warranty, please do not hesitate to contact our ever-friendly staff and we'll be pleased to answer your questions.

★ Our reviews

Let customers speak for us

32 reviews
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Daniel Wellington watch review

It is a nice watch and it has been a good experience thank you.

Great service and great product's

So far purchased five watches from this supplier and all watches were of great quality. The service provided was excellent.

great communication arrived in time would buy from this site again

Emporio Armani Blue Sunray Ladies Watch

Love the watch, bought 2 at the same time, really helpful and friendly customer service and fast reply the email. If you haven’t found what you are looking for in the website, contact 32 degree watches and they will help you at their best. Thanks guys.