The 32° Watches Warranty

We've got you covered.

Watch not keeping time properly? Noticed a manufacturer's defect in your purchase? Fret not, for you're in good hands with our very own in-house warranty. 32° Watches covers all watches sold through our site with a limited warranty for a period of 1 - 5 years, so you can have peace of mind shopping with us.

Warranty claim is quick and simple, just email our staff at aftersales@32watches.com and we'll get you a replacement or your watch repaired as soon as we can.

My watch got eaten by a bear/ run over by a train/ dropped into a volcano. Can I do a warranty claim?

Much as we would like to help you there, our limited warranty does not cover everything that might happen to your watch. This includes but is not limited to:

- External wear-and-tear from normal usage
- Water/moisture damage to non-water-resistant watches
- Damage to the watch case, bezel, crown/stem, crystal, watch bracelet or any other physical user-inflicted damage to the watch.
- Damage caused by physical impacts or abuse of the watch (This includes being run over by a train, yes).
- Any loss of gems/stones from the exterior of the watch
- Any modifications or servicing done by 3rd party personnel will void the warranty (trust us, we are watch fanatics, we'll know).
- Usage of water-resistant watches outside of manufacturer's guidelines/ water damage from improperly screwed-in crown stem

Should you still have any doubts about our warranty, please do not hesitate to contact our ever-friendly staff and we'll be pleased to answer your questions.

★ Our reviews

Let customers speak for us

89 reviews
85%
(76)
10%
(9)
4%
(4)
0%
(0)
0%
(0)
Tissot Perpetual Date

I found the service and prompt delivery to be outstanding from "32watches"
Very Happy with purchase....Deserving of a 5 Star rating....
Thank You Team
Best Regards
Neil

Great business to deal with

From order to delivery, excellent in all accounts. The company kept me abreast of the delivery, packaging when received was exceptional
Very happy to deal again.

Great service

The process from start to finish was very straight forward, will definitely recommend this company.

PRS 200 Chronograph Black Dial Quartz

Great job from 32 Watches. Great customer follow up service. Speedy delivery. Great price. Recommended.

Everytime Lady Ladies Watch