The 32° Watches Warranty

We've got you covered.

Watch not keeping time properly? Noticed a manufacturer's defect in your purchase? Fret not, for you're in good hands with our very own in-house warranty. 32° Watches covers all watches sold through our site with a limited warranty for a period of 1 - 5 years, so you can have peace of mind shopping with us.

Warranty claim is quick and simple, just email our staff at aftersales@32watches.com and we'll get you a replacement or your watch repaired as soon as we can.

My watch got eaten by a bear/ run over by a train/ dropped into a volcano. Can I do a warranty claim?

Much as we would like to help you there, our limited warranty does not cover everything that might happen to your watch. This includes but is not limited to:

- External wear-and-tear from normal usage
- Water/moisture damage to non-water-resistant watches
- Damage to the watch case, bezel, crown/stem, crystal, watch bracelet or any other physical user-inflicted damage to the watch.
- Damage caused by physical impacts or abuse of the watch (This includes being run over by a train, yes).
- Any loss of gems/stones from the exterior of the watch
- Any modifications or servicing done by 3rd party personnel will void the warranty (trust us, we are watch fanatics, we'll know).
- Usage of water-resistant watches outside of manufacturer's guidelines/ water damage from improperly screwed-in crown stem

Should you still have any doubts about our warranty, please do not hesitate to contact our ever-friendly staff and we'll be pleased to answer your questions.

★ Our reviews

Let customers speak for us

111 reviews
87%
(97)
9%
(10)
4%
(4)
0%
(0)
0%
(0)
Exceptional quality

This watch just oozes quality. Upon picking it up the weight and solid feel is par with anything coming from Switzerland. Keeps time accurately month after month. Every time I wear it I watch people's eyes dart to it and then longingly hold a gaze. ( makes me feel like I have a Hooters girl on my arm. In short this watch will be around for a long long time. Dosent show wear. Definitely a winner

Most beautiful watch ever made!

I'm very happy with my watch. It's gorgeous and is in perfect condition! Thank you so much. I thought I would not be able to find it as the Skagen site no longer sells it but I'm so happy we could buy it through your site.

Ladies armoni watch

Great watch recommend the experience great people to deal with

Mini Darci Crystal Pave Dial Stainless Steel Ladies Watch

The watch is great but the lack of communication is not so good