What happens when I place my order?

Orders placed on our website are usually processed within 24 hours of placement of orders on business days, subject to stock availability and verification of customer identity. Should any delays be expected in the processing time, our staff will contact you within the same timeframe.

An order confirmation email will be sent to you via email upon placement of your order, and a shipping confirmation will be sent once your order has been sent. You can also track your order by logging in to your customer account.

Oops, I made a mistake, now what?

Should you realise you had made a mistake in your order, please email our staff at [email protected] or call us at as soon as you can. Orders are processed and shipped quickly here at 32° Watches, so there is just so much time we have to modify your order before it is shipped, after which there is nothing much we can do to stop the shipment.

But just hit us up as soon as you realise something is wrong, and our staff will do their utmost best to help you in any way they can.

United States, United Kingdom, Australia, Hong Kong

 All other countries

Your satisfaction is our priority.

All products sold at 32° watches are guaranteed to be brand new and authentic. Original manufacturer's serial numbers and authenticity tags will be intact.

Should you be unhappy with your purchase in any way, 32° Watches offers a 30-day money back guarantee, and all watches sold through our website are backed by our very own 32° Watches warranty program.

So go ahead and shop without worry, and if you'll like to know more about our policies, just click here.